Consumer reviews and reports on scam companies, bad products and services
Therma-tru They lie about their product, it is not lifetime!! Maumee, Ohio
11th of May, 2011 by User358031
I had a harsh environment so I selected a fiberglass door that was advertised as indestructible. Turns out the company now tells me that I failed to treat it. That it needed yearly maintenance like a wood door. So much for indestructible. I spent $3000 not counting labor on this door and the company told me tough luck. Let it be known that these guys are scam artists. There should be a class action suit stopping their false advertising. Even their competitors are aware of the problem with their door. They are basically plastic clad wood with many wood parts exposed to the elements. Pass the word. Also, they blew me off! I've gotten better customer care from a Chinese company!!!
2021 days ago by Ewohmot
I had the same issue with the ThermaTru door. After less than 3 years my door's finish began to degrade and it is under a porch and not facing the sun. At that time, TT sent someone to look at it. They provided a can of sealant saying it would take care of the problem. 3 more years and it is continuing to degrade. I agree a class action may be in order.

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