Consumer reviews and reports on scam companies, bad products and services Telusion, Inc. Tossable Digits Telusion Inc. Charged for no service. Stamford, Connecticut Internet
23rd of Feb, 2013 by User936563
This month I was trying to log to use the numbers I had purchased from them. I could not log in, and I sent an email to customer service (the only way you can contact them). Three days later, I had not received a reply, and sent another email. On the fifth day I got a reply stating that my account had been "unlocked." I logged in but saw that I had no telephone numbers available in my account and that the account was terminated due to non-payment. This after my card was billed on February 7, 2013, for the month of February. I replied with this information and was sent new login information, but got the same response: account terminated due to nonpayment. Three more emails have brought no response, so I will next go to my bank to have the charges reversed. Watch out for this company. Their cash flow is far more important than any stated desire on their part to deliver "customer service," which, at this point, is virtually non-existent.

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