USENEXT

USENEXT FRAUD STOLE MONEY NO RESPONSE Internet

11th of Dec, 2010 by User146376

Usenext offered a free 14 day trial saying you had to pay 1 Euro on your pay pal account to register.

Fristly they took the one euro twice and never responded when I complained. A day before the trial ended they sent an invoice for 96 Euros for a year subscription. I had not been able to use it and I went straight to their site to cancel. Emailed support to cancel. Went into my pay pal to discover that they had already deducted the funds twice!

pay pal would not do anything about it supposedly I had agreed to this which I definitely did not. I have emailed to no avail and have been on their supposed support line wasting a lot of money and a great deal of time to be told after 20 minutes that the volume of calls I should call back. I have lost 190 Euros for a service I do not want have no intention of using. This is theft and no one seems to be able to help.

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Comments

4803 days ago by Boo

Usenext has done the same to me ..firstly they sent an email saying they couldnt activate my free trial then when i tried to logg in i got pop ups stating invalid payment details ...well they werent invalid enough because they took £84 from my account for a free trial i never got to use and wasnt even expired ..i have got paypal on to this and fingers crossed i will get my money back ..doubt it though they are class A crooks ...sad thing is it was the money for my 2 years old birthday pressies they took ... im so angry !!! everybody should be aware of there small print crappy scam !!! ...