I live in France. Bought two items from amazon.com and had them posted to an address that was created on my behalf by viaddress. The two have been delivered by USPS on 22 January 2011. Nothing has been updated on viaddress website. Upon trying to call them, I got an answering machine. Upon opening a HelpDesk case, I got nothing at all. Upon sending them emails I got absolutely no reply at all.

According to some other complaint that has been filed on this website, Mr Ray Caples, Detective at the Elkhart County Sheriff Department would be the person that is "dealing" with the viaddress complaints.

I took the liberty of contacting this detective too, at: but for whatever reason, my email has returned with a status of "undelivered - delivery timed out". I have logged a complaint with bbb.org and have informed everyone I could at eBay, PayPal, amazon and other online sellers.

My frustration is growing, as much as everyone else's on the Internet and on the varios websites that contain more and more postings about these thiefs.

I do feel that the ELKHART Sheriff Office should be dealing with these gangsters as soon as possible and that their website must be shut-down asap.