Consumer reviews and reports on scam companies, bad products and services
Win Van Lines
Win Van Lines R1 moving& Storage, EXCESSIVE CHARGE, LOST PACKAGES, DID NOT PAY CLAIM, FULL OF LYING , SCAMMING , THIEVES Santa Clara, California
30th of Dec, 2010 by User346071
STAY AWAY FROM THIS COMPANY!!!! NEVER TRUST THOSE GUYS!!!
This company is operated under 10 different names which you can see some of them below:
R1 moving& Storage,
Win wan Lines
AVL Moving systems
RAM Moving Corporation
All UNITED Van Lines and more names you can find over the internet all
pointing to the same address. As you can imagine there is a reason to
operate under so many names. When one name gets exposed, they use the
other one to attract more victims!!!! They gave us a very good price for our move from west to east coast and
said that this price will not increase although we have asked it many
times. We said okay and gave them an appointment around 10am. They came at
6pm, the next morning we were going to start 3000 miles roadtrip. The
first thing they did was to talk about the price and increase it. Although
we have packed all the boxes , they wanted to sell us their boxes for
astronomic prices (such as $29.99 for a box, $6.99 for the thinnest tape
which is sold for a buck in dollar stores), as you want to finish this
process quickly you say "OK" to
everything. Basically, the price increased $700 automatically even before
they started to load. In that rush they make you to sign a contract which
basically you have NO RIGHTS. You have no time to read those papers. After
they got their check (they prefer cash by the way!!!) the guy called the
other guys whom did not speak a word of English (later he confessed that he picked day laborers in front of Home depot)
and didn't have any idea about moving. (One of them did not know how to
use a screwdriver). Their loading took all night, they wanted to pack
every box we have made and spent 10 rolls of that
cheap tape. But the price was not fixed yet, when they get tired, they
want to charge extra for the Bulk items which they were not. Basically the
price keep increasing till they leave your property. We thought


the problems were over but off-course not.


They delivered our stuff after ONE MONTH, we had to pay rent for an empty apartment. Once they pick your stuff they are not interested with you anymore, when you call it is hard to find someone to talk with.
FINALLY, our furniture came WITH ADDED EXPENSES off-course. They somehow
managed to DOUBLE the price and refused to unload till we gave them US postal money order. This time the number of the people were only two, one driver and one international student which probably has no working rights in this country. Was the trouble over? NOOOO, some of our boxes were missing and we filed a
notarized claim with the Anthem claim company (some of the reviews say
that this is a fake company owned by the moving company, my lawyer will
investigate it) which was more than THREE months ago, could not get our
check yet!!!
We were still so patient and when we called for the status of the claim
check, never got an answer, promised to call back but never called.
Finally our patience was over and called 5-6 times in a day,
which they confessed that they have never intended to pay this claim in a
short time. You always talk to a secretary called Sherry or Donna who have NO ANSWERS at all times. Boss is always outside or on a meeting.
These guys gave us too much trouble and Whatever it takes I am filing a
lawsuit against them to compensate all the excess pricing ,my claim amount
and our expenses during our wait for the delivery and
will also file a complaint to California public utilities commission and
US Department of transportation.
DO NOT MAKE THE SAME MISTAKE !!! NEVER NEVER DEAL WITH THOSE SCAMMERS!!!! THEY ONLY GIVE YOU TROUBLE!!!
They were even on TV:
http://www.nbcbayarea.com/news/local-beat/Bay_Area_Residents_Complain_Abou
t_Moving_Company_Bay_Area.html


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