your Magazine Publisher, inc. Your Magazine Publisher, Inc misrepresents themselves in their phone marketing. and now refuses to cancel my subscripti

2nd of Jan, 2012 by User889319

A sales person from this company called me stating that I had qualified for a discount on my subscription for being such a good customer. I already had a magazine service, so I assumed this was the same service. I questioned why he would need my debit card number since they already have it, and he said it was just for verification purposes. The Next month when I saw that I was being charged for two magazine services, I called the company, and the customer service representative told me that I had to request a cancellation in writing, and that they had actually mailed me a form with my information packet. I never received such a packet or form. I made 8-9 more phone calls during the next 6 weeks, but could never get a hold of a live person. I left several messages with my request and my information, but of course received no response from the company. Today I finally talked to a very unhelpful and rude person at the company. She told me that they can't possibly cancel my subscription, and that I still owe them $771, but that they would settle for just $499.00. I explained that I'm not looking for a discount, I don't want their magazines for the next five years, I don't wan't them for even one more month! She stated that I am bound by whatever agreement I supposedly made on the phone with the salesperson who had lied about what they were doing in the first place! I'm not asking for anything, I simply want to cancel this ridiculous magazine subscription! what do I do? Is getting an attorney my only option?

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4426 days ago by Jerzygurl85

Same thing happened to me! Now I got a phone call and letter in the mail from Total Customer Service, a collection agency wanting to to settle for $998! or else my credit will be in jeopardy! I want this company taken down and I dont want to have to have to get a lawyer, but after searching online and seeing at least 3 other complaints, I don't know what else to do. Glad I'm not alone though, this company needs to be prosecuted.