Lucky's Towing

Lucky's Towing and Services Gene's Auto Repair and Body Shop incompetent, scam Ormond Beach, Florida

11th of Jul, 2011 by User254068

My USMC son broke down (overheated) on I-95 on 7/6/11 in AM close to Ormond Beach. He was on his way back to Camp Lejeune to check in. He found Lucky's on his phone GPS and had his 98 Mercury Sable towed to the shop. A $65 charge. At first he was told his car had a blown head gasket and a "piston misfiring" by Dustin. Dustin did a block test, told him the block was good and then told him his radiator was "clogged" and replaced it. It still overheated. Dustin then told him it was his thermostat. They replaced it. A $371.00 charge. Then Dustin told him he had a blown head gasket, ticking cylinder, and needed a new motor! Lucky's had the car THREE days and couldn't fix it!!!! I paid a trailer rental fee of $138.00 and my wife and my son towed the car back to Miami, FL. I took it to my mechanic, who had the car less than 30 minutes and diagnosed a faulty water pump. I don't think anyone at Lucky's is competent. Certainly not Dustin. I think all they care about is getting as much money as they can as easy as they can.

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Comments

4652 days ago by Chihuabull

Wow! I'm shocked to see such statements about Lucky's Towing and Service! My family and I first heard about them in January when my car needed some work. I had such a pleasent experience I have sent my family and friends there when they've had any car problems! Being a single mother I felt very comfortable with the service and staff...definetly did not feel like I was getting ripped off (which is hard to come by as a woman at a repair shop)! I would recomend this shop to anyone and especially to those who have felt uncomfortable at a repair shop before!