Consumer reviews and reports on scam companies, bad products and services
VOIPGO CORPORATION Never refund 85.00 for VOIP device returned MISSISSAUGA, Ontario Canada
22nd of Dec, 2011 by User763373
VOIPGO is a voip phone service provider. When I signed up in 2008 part of the contract was that I paid about US$85.00 and they would send me their voip adapter so that I could used it and then I would return back their voip device and get my money back. Well, I decided to buy my own device. But when I tried it for about a month I noticed that it had a bad quality. By ignorance I thought that the problem was the adapter that I bought on my own, so I decided to take theirs and pay the deposit they asked for it. After I tried their own one I noticed that the quality was not very good. However, I stayed with the service because it was only US$12.50 per month and I did not have the time and money to continue spending money and trying other companies. Finally, in August 2011 I decided to cancel my services, and I shipped back the device. They do not send me my money back. I have contacted 3 times customer services, and they say that they do not know about it, and that I should send an email to "billing". I have sent 3 emails and they do not even answer. Clearly, they do not want to refund my money even though I sent the device in perfect condition and its own factory box. So, VOIPGO = BAD QUALIY + CANNOT USE FAX + RIOFF

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