Consumer reviews and reports on scam companies, bad products and services
Ameriprise Auto and Home Insurance deceptive, disregard of truth, unethical, creating fiction, failure to take responsibility, blaming the innocent,
25th of Dec, 2011 by User682000
I was behind a driver in an exit lane at a mall. The driver backed into me, damaging both vehicles. The driver admitted full responsibility. A police report was filed also assigning full responsibility to the other driver. I agreed. The driver is insured by Ameriprise. On the police report, his insurance card did not list the company or a telephone number. I had to call the other driver to obtain the name and number of this company after I received the police report. Once I called the company, it was several days before my call was returned.
The company is unwilling to pay the entire claim, saying that I am 20 percent responsible for not getting out of the way or honking. I had no time to react to this unexpected incident. The company is deceitful in their interviews, not asking me if I had time to avoid the accident. They tell me that I was negligent although all witnesses and the policeman determined the other driver was solely responsible.
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