Consumer reviews and reports on scam companies, bad products and services
ASUS
ASUS ASUSTek Computer Inc. Awful costumer service, No progress on repairs and No explanations Fremont, California
27th of Nov, 2010 by User637268
I bought my ASUS G51VX-RX05 from an authorized retailer on August 2010 it worked fine at first and I was happy with my purchase as I needed a powerful portable computer. Then in early October 2010 one day after coming home from work I tried to start my computer and it would not power up. No noise, no indication to tell me what might be it, I checked everything was plugged in correctly, which it was, and still no power. I contacted ASUS Tech Support and they sent me a Service # and RMA # and I sent all the information that they requested for the computer to be shipped. It arrived to their facilities in Fremont on the 21st of October, about three days after it arrived they updated their "Repair Status Inquiry" webpage and it appears as "Waiting for Materials/Spare Parts" since then, it is the 28th of November now and I still have no information about what is wrong with my computer, I have tried many times to get in touch with a supervisor, and when I do get a hold of one they repeat to me almost the same script that their customer service representative just told me, "they would get back to me as soon as they found out what was wrong", and/or that they would contact me the next day with information about my laptop. This has been going on for a long time now and I really just want to get my money back and forget about this company, their customer service is horrible and they do not stand by their word about their warranty policy, they just keep you going around in circles and they provide no direct answers.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
74 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
2
128 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
3
147 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
4
169 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
5
214 days ago by User445499
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
7
230 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
8
233 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
9
235 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
10
237 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on bitcoin.de...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in