Consumer reviews and reports on scam companies, bad products and services
Digital River
Digital River Share*it Digital River Company does not keep its word Eden Prairie,, Minnesota
18th of Apr, 2011 by User169584
I ordered the "registration key" for Password 2000 from Share*it Digital River. The invoice stated it was to be delivered within 48 hours. After four days of not receiving the product I began an extensive e-mail correspondence with them and with the software publisher. After a total of ten days and 5 emails to Share*it and the software publisher (mightsoft), I still had not received the key. When I informed them I would initiate a credit card dispute, they said they would issue a refund within three days. The refund (of course) did not come. I eventually completed a dispute resolution with my credit card company. It was obvious to me that Share*it Digital River was selling something they don't have. Very poor customer service. Meets all the definition of a "total scam" I will avoid the company in the future
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