Duffy's Equipment Service

Duffy's Equipment Service I can't believe they used duck tape Saquoit, New York

16th of Dec, 2010 by User508115

This company does restaurant equipment repair work across New York state. I was recently called in to take a look at a fryer that a local chain restaurant had Duffy's in several times to fix with no success. First thing I noticed were that almost all of the screws holding this bank of fryers together were missing. I purchased a package of 100 screws and used almost everyone of them. This fryer is less than two years old, there is no F-in reason for all those screws to be missing. The customer was complaining of an oil leak and showed me where Duffy's tried to repair an oil drain line with duct tape. DUCK TAPE?!?! Well the duck tape did not work so I fixed it properly with the manufacturers drain coupling. When I was testing the filter system the customer said that the #2 vat would trip the circuit breaker when they filtered. Sure as S@@t it did. A three way return valve was in upside down and guess who installed it. To top it off Duffy's had the balls to charge this poor company every time they went out to so call repair this fryer. A week later I received a call from another customer that Duffy's had been in five times to fix their oven and it is still down. In less than 15 minutes I had the oven repaired, back in service, and was able to show the customer exactly why it went down and what to do to prevent it from happening again. By reading their website it would sound like you can't live without them, but after seeing their work I think your better off without them.

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