Consumer reviews and reports on scam companies, bad products and services
FTD.com
FTD.com Complete lack of customer service. Downers Grove, Illinois
17th of Sep, 2011 by User458958
I ordered flowers on Sept 15th for my best friends fathers funeral for a visitation on the 17th.
(I ordered them on line because the visitation/funeral was so far away from where I live.) This should have been more then enough time to get them ready and delivered. They had the nerve to call me just hours before the visitation was about to start and tell me they couldn't find anyone in that area that could do the arrangement! They told me that there was NO ONE that could do it and the one florist they had in 'their network' hasn't answered the phone or called them back. I had to scramble to find a florist in the area that could do it BUT it cost me an extra $20 to get it done on such short notice. Making an already stressful situation more so. Of course I got my money back but that's not the point. Lack of service is the point. I work in customer service and I gotta say that if I didn't do EVERYTHING that I could to help the customer then I would be out of a job. I don't blame the rep that called me back to give me the bad news. I blame the company for NOT having check their providers of service in the local area. (I'm not stupid I know that they have thousands in each state). If that isn't possible to complete the job then call me the day before not HOURS prior to and let me know what I have to do.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
10 hours 55 minutes ago by User71221
Darren Franceschini - scammer from canada
https://www.linkedin.com/in/darrenfranceschini/ be carefully! this is scammer from...
2
10 hours 55 minutes ago by User71221
Darren Franceschini - scammer from canada
https://www. linkedin .com /in / darrenfranceschini/ be carefully! this is scammer from...
3
10 hours 55 minutes ago by User71221
Darren Franceschini - scammer
scammer from canada do not send money to buy bitcoin!! do not send deposit! bastard crook
4
3 days ago by Yourworstnightmare
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
Are you KIDDING me!? I'm a young woman living in long island who worked at a hero shop for...
5
3 days ago by nordikko
Home Owners Advocate Loss Mititgation HOALM After...
We shouldn't have paid any money, the only thing HOALM give us was our home on FORECLOSURE,...
6
4 days ago by User17531
vicinay cemvisa - scammer
scammer company from spain!!! be aware! call authority in case to be in touch do not send...
7
4 days ago by User17531
SUNVIBES, Outdoor Furniture - scammer
scammer do not send deposit or other. be carefully! these furniture are produced in china.. and...
8
4 days ago by User17531
olivier brechet - scammer
scammer do not send deposit or other. be carefully! these furniture are produced in china.. and...
9
7 days ago by Donnah
Roy SHAHAB Khan - SCAM ARTIST claims he does TAX LEINS but STEALS your MONEY!
We rented a truck from this guy and paid him $4000.00 we had it for 2 weeks and it was repoed for...
10
10 days ago by User39940
victor charles - scammer
victor charles [email protected] scammer be aware! it is dangerous people, do not send money or...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in