Consumer reviews and reports on scam companies, bad products and services
HCG SLENDERIZE
HCG SLENDERIZE HCG Slenderiz !! Never shipped product, Charged My Credit Card over $104.17 AFTER account was cancelled for THEIR failure to deliver Ri
8th of Sep, 2011 by User539435
I ordered their "FREE TRIAL" and paid for $4.95 for shipping and handling on August 26th. I received a confirmation and my credit card was charged. On September I called repeatedly throughout the day and could not reach a person. I sent them an email cancelling the order if had not yet been shipped and they responded with a request for my name and the order number, which I promptly supplied. Two days later, after no further response, they charged my card $98.22!! I have demanded they return all my money and they did not respond
________________ Following are the emails and customer service response.
________________ 1 attachment (90.8 KB) hcgorder.pdf Confirmation #1188XX (See Attached) 9/07/11
_________________ Dependable Customer Support
[email protected] Mixx, we will need your customer order i.d number and your full name to process your data. Slenderize, Support 2011/9/6 From:
Dependable Customer Support
([email protected]) Sent:
Wed 9/07/11 4:45 PM 9/06/11 To: [email protected] I purchased the free trial on 8/26/11. Today it's 9/06/11 and the product has still not arrived. You charged my card $4.95 for shipping and handling. If it has not shipped yet, I would like to cancel the order and have my $4.95 refunded immediately. This is mainly because I no longer have confidence in your company to deliver the goods. Also, I have reconsidered the amount you want to charge monthly for the product, which I find to be exorbitant. Please contact me directly at 203.690.2500 as soon as possible. Mixx ∫ the Mixx
Comments
2309 days ago by WhiteTea
I am having a similar experience. I received the trial product. I was charged for the trial. But, a week later I was charged $98 for the next bottle. I called, received a cancellation id, and my account was canceled. I returned the trial product and they said they would process the refund for the $98.00 on 10/12/11. In spite of numerous emails and phone calls I have not been refunded the $98.00.

I feel like a fool. This was a rip off. I would encourage others not to purchase any product from HCGSlenderize.

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