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Hearthware Inc. Nuwave Infrared Oven Commercial said upgrade to next day shipping is free. 39.99/3 payments ended up being $220. Libertyville, Illino
3rd of Mar, 2013 by User822767
I saw a commercial for the nuwave oven. The commercial said it would be three payments of 39.99. Then they said if you purchase one you will get the second one free and if you upgrade, you will get shipping free for next day delivery. I talked with the operator about the other free things and she said could be added (which were a blender and a margarita maker) but I had to pay shipping and handling which I agreed to. However, they said for both it was 29.99, not each. Later when I called back when I saw an outragous amout on my card. I called and they told me they charged me shipping and handling for every single item, including both ovens. In total I ended up paying over $200! I am horrified. She said they never give free shipping and that what the commercial says you can upgrade to express shipping without extra charge... that doesnt make sense. Everyone knows that express shipping is more expensive so, in end what were they charging me? 39.99 for the first oven and the second one was 29.99, plus 29.99 for the margarita maker and another 29.99 for the blender. This is dishonest, fraudulent, corruption and scam. I was not a loud to cancel and if I return the items I won't get my money back for shipping and handling.

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