Consumer reviews and reports on scam companies, bad products and services Non-responsive to requests for exchange of purchased items Orange, Connecticut
30th of Dec, 2011 by User443922
My wife purchased a Dooney & Burke purse from for Christmas for our daughter. When she opened the gift she was happy to get it but said this was not the purse she really wanted. My wife got on line to arrange an exchange but was told she could not return the item because it was beyond the 14-day return window. She was also told that does not make exchanges. This was a Christmas gift purchased on November 21. When are we supposed to buy Christmas gifts? The day before Christmas? What really gripes me is their refusal to respond to my repeated attempts to contact them. I strongly recommend to anyone who wants to buy a purse on line: Do not buy from under any circumstances.

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