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Islands Tanning and Medspa Islands Tanning and Nails Tanning Salon Tualatin , Oregon
28th of Feb, 2013 by User772358
There is so much wrong with this place that its hard to fit it all into this box. The main issue that made me cancel my account was the fact that they decided to over charge my account. I got a super good deal from the store manager at the tualatin location because we were frequent customers. When he stopped working there, Jon (the owner) decided he was not going to value the price anymore of our contract and decided to add on an additional $40 a month to my bill. When I noticed the increase in bill I went into one the tualatin location store and they made me fax jon the information myself instead of them using their own fax machines. It cost about $6 total to fax them my complaint, its not a lot of money but I shoulnd't have to pay additional money to fix their mistake. I was instructed to fax jon with my contact info, which I did. Jon called once and I tried calling him back without answer. I tried texting jon per his own instructions and he did not respond. I tried calling several more times and left several messages and he didn't have the decency to call or text me back. Also, in addition to this issue, I was randomly charged $29.99 in november for a supposed "annual contract fee' which is retarded. This place has annoying high pressured sales people, and just reeks of slime because of the sleazy owner. Stay away!

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