Consumer reviews and reports on scam companies, bad products and services
Key Bank ATM Cheat Boulder, Colorado
28th of Dec, 2011 by User296702
I went to the Key Bank ATM located at 2590 Pearl St. with the intent of withdrawing $60.00. I used my Wells Fargo debit card and among the options was "$60.00 fast cash" which I chose. The next screen showed that "bank fees might apply" but if I remember correctly, no amount was stated. I ground my teeth but I was in a hurry and assumed that the bank fees would be $2 or $3 maximum. So, 3.3%... lame but I realized I didn't have time to make another stop at one of my banks' ATMs and hit OK. A single $20.00 came out. I was puzzled. There must have been a mistake. I stupidly opted not to get a printed receipt so I didn't have anything to go on other than the assumption that either the machine malfunctioned or that I had made a mistake and somehow read the numbers incorrectly. Maybe the cash dispenser was jammed.... But I still needed more cash and figured I would try another transaction, paying greater attention to both the machine's and my actions. Hit the same $60.00 button and this time opted for a printed receipt.
To my amazement, another single $20.00 bill was ejected along with a receipt for $20.00 PLUS $4.00 in fees.So I paid $8.00 in fees to withdraw $40.00 and checked this against my online Wells Fargo statement. That's 20%. That is a crazy amount to pay, simply to get one's own money. This was not a loan or an international transaction. There's either a problem with the software or worse, the software was deliberately deceptive to screw patrons. If one calls their customer service number (posted by the machine) without having a Key Bank account, expect an hour of circular phone trees and no apparent possibility to speak to a customer service rep. Their website lists the same number, there however stating limited (banking) hours.
I get paid tomorrow so I could drop my account low enough with a $60 withdrawal and still have a few bucks until that check gets deposited in the morning.The $8.00 fees made it then impossible to get the remaining $20.00 I needed. So I was short and had to ask my friends to loan me money. Now I have to use my lunch hour to straighten this mess out in person. DO NOT USE THIS ATM AND AVOID THIS SHYSTER BANK LIKE THE PLAGUE!!!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

201 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
205 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
206 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in