Consumer reviews and reports on scam companies, bad products and services
My daughter was arrested while visiting in Texas at the age of 17, well in TX she is consdered an ad
22nd of Apr, 2010 by User969448
My daughter was arrested while visiting in Texas at the age of 17, well in TX she is consdered an adult so they placed my 17yoa daughter in the County Jail with adult offenders. I created an account with securus correctional billing so that why my daugter was incarcerated she would be able to call home and be comforted until the situation got resolved or bail was arranged, I put $30.00 on the prepaid account and was charged a $6.95 processing fee making my total $36.95. My daughter called once and we spoke for 15min until we were disc by the telephone company, after our call I called Securus to inquire on my balance and was advised that my balance was only $2.85. Meaning that my one 15 min call with her cost me $27.18.. according to the company the breakdown is as follows for the charges $4.42 just to connect the call, $0.89 per min and finally $4.96 as a service fee for receiving the call. Hello people I paid a service fee of $6.95 just to give them money, $4.42 for a call to be connected and a service fee of $4.96 to simply receive a call. There should be no way this is legal, the federal government adopted a law against price gouging in the United Stated of America so how are these companies able to break federal law everyday and still continue to conduct business in the United States? The definition of price gouging is: pricing above the market price when no alternative retailer is available Is this not what these companies are doing to the families who are already suffering a crisis with the loss of a loved one being incarcerated?? In some cases the person sitting in jail is innocent and his/her loved ones are being totally inconvenienced emotionally and financially by the system only to have the only company that can access them the priviledge to communicate with their loved ones committ such a crime as to literally legally ROB them of more of their already stressed finances?? If anyone can help put a stop to this crime that is being committed please help.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

27 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
31 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
32 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in