Consumer reviews and reports on scam companies, bad products and services
Office Depot Bait and switch with Black Friday Add Internet
23rd of Nov, 2011 by User473214
Office Depot listed the Gateway NV55s17u laptop for $299.99 with a regular price of $499.99 for a $200 savings in their 2011 Black Friday add. This item was listed online all day for a price of $499.99 the preceding day and could be purchased for $499.99. Once midnight struck and their website was updated the regular price suddenly jumped to $699.99 listing $200 off with a sale price of $499.99. This is the original price of the item. There is no sale here. This is false and misleading advertisement. Upon calling the Office Depot order line and speaking to customer service they stated the website is correct. The only way to get the deal would be to go into the store, even though the add clearly states "in store" or "online" and the website advertised the same for at least the preceding 24 hours. Only after the deal was to be made available did the price switching occur online. I look forward to hearing if any others experienced this same level of service and frustration with this vendor.
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