Consumer reviews and reports on scam companies, bad products and services
Onlingo
Onlingo My credit card was charged for DVD's on Spanish that I did not want. They charged my cr card $83.92 a month totally $671.36. I returned all d
6th of Dec, 2010 by User915163
I was "mistakenly" sent a CD from Onlingo for Spanish after ansewring a questionare. I received another CD the following month and was charged $79.95. I tried to contact to tell them I did not want it. I ended up calling 3 numbers and was put on hold for eternity, disconnected, or could not get through at all. I could not reach through there websitee. (Now they have a place to check yo cancel) but they did not then.


they billed my credit car company without my authorization .The cost for the following months also went up to 83.92. I wa never informed of the cost or even the number of cd's that would be sent. I continued to try to contact and never opened the cd's.


My credit card company said I had to cancel it in order for them to deny the charges. I informed them that I tried. They contacted them then I told the person at Onlingo to cancel and I needed to send cd's back. She said I could not. I asked to speak to a supervisor anmd she said they didn't have one! Also she could not find my account, or any record. After searching she finally said that it had been canceled and tat was why she couldn't find it. She also said to check my "paperwork" I said I had none since they never sent anything but the cd's.


I informed her that I was sending a letter and the cd's. I sent all of them to the address she finally verified . They were unopened.


They have a "Satisfaction Guaranteed" stamp. I think not! They charged my credit card $671.36. I am unemployed and I was at that time so I certainly could not afford Spanish cd's since I am trying to buy food and pay mortgage.


Since the Onlingo employee could not find an accoubt # she said to use #478492 which I did.


This company says satisfaction guaranteed. However either they hire employees that are incompetent , noncareing, and lazy or Onlingo is telling them to be ignorant, or Onlingo is running an intentional scam and ripping off honest people who are already literally struggling to survive.


I sent the cd's with a Signature Confirnation , they were tracked and delivery confirmed so I know they received them. So now I owe my credit card over $600 for absolutely nothing.


I would appreciate any help. If I sound "mean"../well after all this time and effort I am frustrated and really have begun to wonder how people can sleep at night.


This is no way to run a legitimate business and I think they should have to be accountable for what they do.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
131 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
136 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
137 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in