Consumer reviews and reports on scam companies, bad products and services
Piedmont Private Investigations Company, CEO Thomas Caune Tom's up to his old tricks again Internet, North Carolina
16th of Oct, 2011 by User720082
On July 28th of 2011 I contacted Piedmont Private Investigations located at 1973 J N Pease Place Charlotte N.C. 28262 to subcontract work from this company. As per our contract payment is to be made 45 days after the invoice and report is sent in which according to this contract has to be sent in within a 24 hour period. I have followed Piedmont’s rules including sending video in a timely fashion as per the contract. I also waited patiently for the 45 day mark to pass. During this period I built up a balance of $5356.55 and a total of 22 invoices. Once the 45 day mark had passed I inquired about payments and was given several excuses and noted the work stopped coming in. As time passed the excuses became more frequent and to this date all I have received is only 5 payments out of 22 invoices only bringing the balance slightly down. After the 45 day period Piedmont was averaging payment at about 1 invoice every few weeks. Since the payments have been lacking and after awhile stopped compleatly some invoices were close to 3 months old, I complained to the state licensing board. The owner of Piedmont, Tom contacted me shortly after and said he will drag this out forever if I do not withdraw my complaint he went on to say the state has no authority over him paying oo not paying his subcontractors. He went on to say if I withdraw my complaint he will continue to pay me 1 or 2 invoices a week which will take months and in this economy is not a good thing. (By the way he was paid upfront for all the cases I have done.) One invoice he paid me for was the wrong amount and was short by $22.50. On this occasion I was asked if I could do a case late in the evening asking me to get there as soon as possible. It was an over an hour away and the client had no idea where the spouse was. I spoke with my case manager and said since its last minute and the case is so far away I would have to have a 4 hour surveillance minimum plus travel it was agreed. They have had the report and invoice for well over 2 months and never questioned it. On 10-13-11 I received a payment for this invoice and it was short. When I sent an email that questioned Tom about this he replied to me I should have got the authorization in writing sending me a paragraph from his contract. Silly me thinking my supervisors verbally authorizing was good enough. It was not possible at the time get the approval in writing since I had to rush out and get to his case as soon as possible and the supervisor said she was out and she would most likely be unreachable. I did not think anything was odd about this so I rushed out without getting a written statement so I could get there fast to do the best job I could for this company. For a man who quotes his contract this much you would think he would follow it himself payment is to be made within 45 days of completion of case and when reports and invoices are sent in and video should be sent in a timely fashion which on all the cases I followed these instructions. Now I know better. In close to 20 years of investigations I have never come across an individual like Tom. In an industry such as this one where your word is all the client has to go by if he is doing this to people who work for him what do you think he is doing to the client. Tom has had excuses as to why I have not been paid such as Tom is not in the office and is too busy to write checks, the check is in the mail, he does not have the money to pay me right now and he is going through an employee change. I was able to record conversations between myself and Tom and also between myself and his case manager. In these conversations I asked if there was a problem or did I do anything wrong as from the beginning of my employment to when the work stopped coming in and both Tom and my case manager stated that I do a great job and they are happy with my work. Now that I have not withdrew my complaint with the state Tom is trying to indicate I have not sent in some of my video but the recorded conversations between myself and his case managers say different. I have done some internet probing on Piedmont Private Investigations practices and found numerous people with the same story as mine. Mr. Caune’s Business practices seem to be less than honest. I have saved my emails and texts from Tom and his case managers and also have recorded conversations with them not giving me a legitimate reason for nonpayment. The only problem seems to be Mr. Caune just doesn’t want to pay me. I want to see Tom dispute my statements I can produce audio recordings and emails to back up what I have said. Tom’s list of excuses and reversing the blame won’t work now. At some point he has to stop blaming everyone around him and admit he is a dishonest business man.

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