Consumer reviews and reports on scam companies, bad products and services
Pioneer Auction Gallery
Pioneer Auction Gallery and Quik2Sell fake, deceptive, over-valued, misleading Portland, Oregon
1st of Jun, 2011 by User558283
I have attended a number of their in-person and online-only auctions, as well as have purchased a few things and looked at / investigated multiple items in every auction catalog over the last 6+ months. They do have a fair amount of legitimate offerings, but anyone considering bidding on anything from them should be warned: Any jewelry items / gemstones etc that come with a so-called "appraisal" will turn out to be junk. They use a company called GLA to do their appraisals, which come in at hundreds of times more than the actual value. I purchased an item that was GLA "appraised" to be worth over $20,000, for $500 in one of their auctions. I took it to a local jeweler they said it was basically worthless except for the scrap/melt value of about $50. Which isn't to say you shouldn't buy any of these items from them, but do not pay more than 1% to 3% of the so-called appraisal value, and do not expect to re-sell it nor get a good buy. Some of the jewelry / gemstones etc will be appraised incorrectly to begin with. The item I purchased was stated to be one type of stone, and it turned out to be a different type entirely. All sales are final, no refunds, and it is your responsibility to verify the facts beforehand. That is their policy, so even if they misrepresent something in their catalog, you have no recourse. Don't bid on anything in their online-only auctions unless you are 100% sure you know what you're getting. I purchased an item that had "condition issues", and when it arrived, it was basically something that someone should have thrown in the garbage. It was worthless and unusable. They do provide photos, but did not include photos of the "condition issues". They do not offer in-person previews of their online-only items, and will not answer questions during the auction. The vials of gold flakes they sell for $30 to $50+ each are actually worth less than a dollar each. Check eBay. Not sure why people are buying these - the photos are misleading and make them seem much larger than they are. The "retro" advertising signs they sell are 90% reproductions. Every so often they have real vintage signs, but the vast majority are reproductions that are distressed to look old. The auctioneer will bait and mislead [lie to] bidders. They frequently say things like "These sell for $100 on eBay" when in fact they do not, or the item itself is not allowed on eBay to begin with (Nazi, KKK etc type of items). They simulcast their auctions on proxibid.com, liveauctioneers.com, icollector.com and auctionzip.com, so if you use any of those sites be sure you know who is holding the auction. If you do plan to bid on anything from them, I would strongly urge you to do so on in person, and with your own full knowledge as to what the item is and what it is worth. Don't get caught up, and don't be swayed by what anyone else says (they have employees and friends in the audience that will "talk up" items as though they were just another bidder).
Comments
3484 days ago by Rwoff
I agree with most everything in your post. However, buyers of appraised jewelry should know that retailers often dismiss independent appraisal companies like GLA, especially when they are looking to buy the jewelry from someone who has this appraisal. A retail appriasal will come in significant lower than an independent one in this case...more profit. Also, jewelry is hard to price since it is so subjective. Again, I do not disagree with your post and suggestions, it is only to say that there is a significant difference in what a retailer says something is worth versus an independent appraiser who isn't going to buy or resell the item.
3451 days ago by Uncledave
I was just ripped off by Pioneer Auction Gallery. I purchased several items at their Labor Day auction. Paid over $1700 for items that were described to be original and authentic, when I received them they ALL turned out to be cheap Chines fakes. I called to get a refund and was cursed at by their employee. He told me I was stuck with the items and if I did a charge back I would be charged a $1, 000.00 fee and reported to a collection agency. This company is knowingly committing FRAUD and lack any and all customer service. They seem friendly and helpful when your trying to purchase items, though when you buy an item and there is an issue they turn their back on you and are rude and REFUSE to help in any way. This is the worst auction company that I have ever dealt with in my life. I have reported them to ripoffreport.com, the Oregon Attorney Generals Office and the BBB. Depending how this goes I may seek legal action against them. They need to be held accountable for their dirty deeds and fraudulent practices. When dealing with Pioneer Auction Gallery in Portland, Oregon its BUYER BE VERY VERY VERY AWARE!!!
3438 days ago by Rippedoff24
I was ripped-off in their Labor Day auction. They knowingly sell fake sports cards. Their business motto is " Buyer Beware" so forget trying to get your money back. Avoid them at all costs.
3202 days ago by Yumen
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2873 days ago by CardGuy541
Lots of complaints but where is the proof?

I've dealt with them for years with no problems. They always answer questions if I ask and are helpful. I have also heard their auctioneer say the jewelry appraisals are high when selling things and have never seen them sell anything as old when its not. I would not keep buying from a company if they were not honest

I buy sportscards and have never gotten a fake or counterfeit card from them. Also if you buy to resell you should know a 20 thousand item is not worth nearly that.

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