Consumer reviews and reports on scam companies, bad products and services
Right Way Marine
Right Way Marine Cargo Sharjah Right Way Marine Cargo LLC Relocation Removal Belongings never delivered, onward payments not made, fraud, breach of tr
14th of Jul, 2011 by User113633
We commissioned Right Way Marine Cargo LLC to ship our goods from the UAE. The entire process has been fraught with frustrations and lies from the owner (who it now seems is the only employee of the company). We have been promised final delivery "before the weekend" since the container arrived in the destination country, The most recent promise was an email (on 02 June 2011) confirming that our container would be released by the shipping line today (Monday, 06 June 2011). We have made full payment to the company - yet he has not made onward payments to neither the shipping line nor the local removal company. After obtaining the B/L from the shipping line I learnt they are owed monies. Further, exhorbitant storage charges (in excess of the original quote) have now accrued PLUS demmurage! I obtained three quotes and chose my preferred vendor based on response time, professionalism and punctuality during the period in which I obtained quotes. All three vendors advised that our household belongings would fit into a 20ft container. Upon leaving the UAE I paid in full for the shipping costs and 1 month of storage - which was later extended by an additional 3 months (and paid for in full in January 2011). The company was instructed to ship the goods in January and I was assured that the goods would be shipped within 1 week of them receiving the said instruction. However; this was not the case! On 8 February I was informed that our goods had been loaded into a 40ft container - however, no quote for this was furnished to me for approval, nor was I given the option for items to be removed from the shipment (to reduce the volume). On 28 February 2011 a friend spoke to the company and followed up with an email confirming the discussion - the company advised that the container had already passed through customs. The company refused to divulge any supporting documents/evidence that the contents had been through customs and when (on 15 March 2011) I requested that to be re-imbursed so that I could use a more reputable company I was actually advised that our goods were already "on the water" ; however, according to the container (and ship) tracking facility the container only arrived in port on 19 March 2011. On 17 May 2011 I received an invoice for additional charges (for the 40ft container) despite not having approved the additional expenditure nor a quote. Additionally the invoiced amount was in excess of an amount quoted in September for a 40ft container when I was considering also shipping a car (plus the belongings) which would have required a 40ft container. The company ignored my queries querying acceptable payment methods (as the website advertises payment by credit card and paypal) and eventually advised that only bank transfer is acceptable. On 1 May 2011 I was advised that there was an error (re the SWIFT code) on the above mentioned invoice; issued a new invoice and additionally was advised that due to non-payment additional charges had been added! The amount was duly paid on 03 May 2011. I was assured that a receipt would be issued as soon as the funds were reflected in the account but I only received this after several emailed requests on 18 May 2011. According to the shipping line's container tracking facility the container arrived in the destination port on 15 May 2011 and by 26 May 2011 was still not released by the shipping company (due to non-payment by the Company). I was assured in several telephonic conversation that he was dealing with the local agents. I was promised that the goods would be delivered before :
i. 20 May 2011; and again before
ii. 27 May 2011. Due to lack of responses to my emails and the companies failure to provide feedback (which he promised during each phone call) I took the liberty of attempting to contact the local agents by email. The local agents subsequently called me to advise that despite several efforts during the preceding fortnight they had not been able to contact nor received any response to their emails to the Sharjah based company. I subsequently learnt that (despite my having settled the invoiced amounts in full) that there are several outstanding fees due and accruing to both the shipping line and the local agents due to lack of action from the Company. BE CAREFUL OF THIS COMPANY - WE DID NOT HAVE OUR GOODS AFTER 5 MONTHS OF INSTRUCTION TO SHIP - and had to pay the local removal company, storage & demurrage... simply becasue he did not make onward payments!
Comments
3041 days ago by Nojoy
This sounds exactly what we experienced with this unscrupulous company. Once he has you money you are lucky to hear from him again. His lack of action results in delays and additional costs for which he will claim he is not responsible for. Do not be fooled by his initial enthusiasm to win another "happy client" - this man is a scam artist supreme. It is a small wonder he has not yet been locked up by the UAE authorities.
3032 days ago by Alehead
I had the same result with mr Ajoy Lopez I would like to put together our experiences and open a case against him
3021 days ago by Ajoy
The person who posted the first and second comments are one and the same. His name is Donal Richard Hector Orbin. He works for SNC Lavalin, Canada in the Transmission and Distribution division.
A law suite has been filed against this person for USD 200000/-

His intension is to defame the company and to use above posting as a blackmailing tactics.

He has created a web page similar to us with an intension of tarnishing the compan's reputation.

There are legal solutions available if dispute arises.If his claims are genuine he could have taken legal actions against us.

Our investigations reveal that he had posted similar articles throughout the internet. The matter has been reported to the Federal Bureau of Investigation

We have taken up all possible measures to arrest him in Canada.

Ajoy Lopez
Managing Director
00971504831251
2939 days ago by Divenomad
No doubt Mr. Ajoy Cecil Lopez will attempt to threaten legal action against me as well; however, we commissioned RIGHTWAY MARINE CARGO & MR. AJOY CECIL LOPEZ as shipping agents to send our personal belongings via full door-2-door prepaid delivery on June 24, 2011 from Fujairah, UAE, to Ulaanbaatar, Mongolia.
It is now November 21, 2011, and we have not seen our belongings since the day we entrusted them to Mr. Ajoy Cecil Lopez. He has failed to make any forwarded payment to the shipping line (Maersk), the destination agents, or the destination moving company. He pocketed full payment for services and has refused to issue either the ORIGINAL BILL OF LADING (cannot get because he has not paid Maersk), or a release of the container (because he wants us, the already paid victim, to pay his unpaid bills to get our belongings back). He has no business being allowed to operate as a legal business in the UAE.
Due to gross negligence and fraudulent actions, Mr. AJOY CECIL LOPEZ has caused huge storage, transport, and DEMURRAGE fees to accumulate while he tries in vain to threaten his victims into paying his bills after he has absconded with their money and belongings.
We are the second or third party to fall victim to this dishonest villain. Please contact the Sharjah Police if you have also been a victim to his scam. Legal action against RIGHTWAY MARINE CARGO & AJOY CECIL LOPEZ is in process.
2882 days ago by Dgautam21
Dear all i am also a victim of Right Way Marine Cargo RIP OFF, done by Ajoy Lopez he took 36 carton and 8500 AED from me and now disappearing, not lifting my phone, i am from India and i will file a FIR /law suite /police case against him in india and trace him in his home city trivendrun, i need to teach him the lesssion kindly contact me all of you with your detail on my email ID, [email protected], +919987454045, Gautam
2811 days ago by Mambo Odette
Scaminformer does not investigate the claims they have on this website!
2811 days ago by Mambo Odette
Scaminformer should be ERASED from the internet
2809 days ago by Mambo Odette
I'LL PAY YOU $10, 000 IF YOU REMOVE MY MUGSHOT:
http://florida.arrests.org/arrests/odetta_Washington_1227710/

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