Consumer reviews and reports on scam companies, bad products and services
Trend Micro
Trend Micro Virus Protection company that doesn't protect Internet
31st of Aug, 2011 by User292707
Trend Micro, unlike a lot of anti-virus software vendors, charges annually (~$70) for the upkeep of it's flagship anti-virus software, Titanium. A recent virus on my computer disabled Titanium, blocked its re-installation, and is slowly barring access to other applications. A call to Trend Micro yielded some downloaded applications, all of which were disabled by the virus. Having failed to protect my computer using the money I give them every year, Trend offered to let some distant technician link to my computer and search for the culprit, for an additional $88. They also scolded me saying that this particular virus was "user generated" meaning, in their words, I had to have clicked on a link to allow it access. I guess that's to distinguish my virus from the ones that could infect my computer if I don't use it.

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