Consumer reviews and reports on scam companies, bad products and services
USA ALL POINTS
USA ALL POINTS MOVING AND STORAGE Joseph, Irene and Alex RE-DEFINING DECEPTIVE Gaithersburg, Maryland
24th of May, 2011 by User142306
On 03/09/2011 I signed a contract to have US Moving and Storage handle my move from Centreville VA to Ashburn VA. (about 15 miles). They bid on my Virginia job from a website form I completed to obtain moving quotes. When I inquired I was told they had movers all over the tri-state. *Yet later charged a fee to travel from a warehouse in MD to VA. The movers arrived 1.5 hours late and made the move a nightmare. After packing up and departing from my (old) Centreville apartment and upon arrival at my (new) Ashburn apartment, the driver started to have the 2 movers slowly bring items into the new apartment. However once we started discussions about payment and I raised my objections; they locked down the truck and threaten to remove all my belongings (already packed in their truck). I had tax returns, bank statements and everything I owned on that truck. I was informed if I did not pay the nearly $2,000 they would leave with my property. This is not even close to the terms/cost I agreed to. There was mass confusion of actual charges vs. credits on my account. I called the Police Dept and upon their arrival they informed me this was a Civil Matter and said the movers could leave with my property if we did not agree over the payment amount. I was very upset, stressed and frankly nearly in shock that this was even possible to occur. Joseph & Irina were the contact persons prior to the move. When the driver was over charging me I called Joseph three times and each time he agreed I did not have to pay the misc cost. However each time I got off the phone Alex (driver) disagreed. I discussed with them relentlessly the terms/amounts. Joseph changed his mind he said in the fourth telephone call and then on the fifth call; I want to give you credits but now you called the police. * But the agreed upon credits never came not that night and not since this time. The only credit is the $328.00 which was to reverse of an accidental charge of $164.00. (Again part of their confusion game). I signed several slips of debit, but credits were to follow when move was completed. I asked for the owners name they refused to offer this. The driver would not give me his full name either. The movers DOUBLE charge me and threaten to remove all my property. It was midnight and clearly I was being placed under duress. Note: in addition to extra non disclosed cost; the movers broke a light fixture, taped my property with enough tape to move an entire State. They were suppose to pay me $50.00 for insurance purposes and did NOT!!!! Note: On my signed contract (two weeks before the move) I struck out paragraphs that referred to a website and reiterated I would only be charged $99 per hour and no other charges. I emailed to them and they write received and confirmed. The day of the move the pulled out an unsigned version of the contract and said this is a new contract. WHAT??? Really! However; I refused to sign at the time of the move the "no dispute" form. Since the move I disputed the charges with my bank and they credited my account, I am waiting for final resolve now. I am prepared to sue the "movers: if I lose the dispute, but after reading all these reports I fear they will soon be out of business. But they should be. They clearly are con artist.
Comments
4690 days ago by Mlou
Please file with the Attorney Generals Office http://www.oag.state.va.us/, the Department of TRansportation with their Licence numbers which were revoked by the way
http://li-public.fmcsa.dot.gov/reports/rwservlet

and write to
[email protected] (Ten on your side)
4677 days ago by Kkeller666
This report was copied from verbatim from www.ripoffreport.com. I did not post this complaint at this site, but I am the author of the report. However; my dispute was satisfactorily resolved as of last Thursday with Joseph from USA All Points Moving and Storage.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in