Consumer reviews and reports on scam companies, bad products and services
Freedom Enterpises
Freedom Enterpises Kirby False Promises and did not bring my additional attachments for machine! Pelham, Alabama
26th of Mar, 2011 by User432093
I was sold a Kirby by Terry Hintone and Roger Williams in Ashville, AL. I was promised that my attachments for the Kirby would be ordered and delivered to me within 2 weeks. I have NOT yet recieved them. I also was given a used carpet shampoo attachment and charged for a new one! They told me I could use my Kirby to clean / shampoo my upholstry However, the owners manual clearly states NOT to use it for upholstry unless you have the attachment which I have not yet recieved. I have tried several times to call Freedom Enterprises but I get a recording I select the correct option but it just rings and no one answers.
I am in process of contacting the main Kirby Company and trying to settle this matter and inform them of what some of their representatives are doing. It really put a black mark on the Kirby name.
My advice is do NOT purchase a Kirby through Freedom Enterprises in Pelham,AL. If they knock on your door slam it and lock it !!!

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