|
| Green Eco Solutions window pros allentown confirmation process, credit sensitive time, Coach Don Shula, CARBON FOOT PRINT Allentown, Pennsylvania |
| 19th of Dec, 2011 by User465189 |
| Green Eco Solutions called me the otherday and said they were honoring window pros warranty. I had a problem with a wndow so I said ok. They asked if I needed any other work done and i said no. They wouldn't take no for an answer so i said we could talk about siding for the house. They asked if i wanted a ham, turkey or a gigt card, I said the card. On sat. dec 16th the guy shows up two hrs. late. The guy repaired the window and we talked about siding about two minutes, he knew i just wanted the window repaired. He sat and talked about any thing but building products just to get his time in. He left and i can't believe i forgot about the gift card. After he left i got my mail in and there was a letter from Green Eco Solutions. hes lucky he left. In the letter was my credit report. The cover letter was from GreenEco solutions, it said as discussed during our confirmation process we are providing a copy of your credit report at your request. Please understand this is a free offer and is aquired WITHOUT knowledge of your ssn. Not only does it have my ssn it has my wifes. This was never discussed, I would NEVER NEVER have a company like this get my credit report. This should never happen, Why would Experian release this info. they are there to protect my credit history not give it out to a company like this. THIS is WRONG. Never should happen! |
|
|
|
|
Dear Sir
Our attorney gave us the exact language and procedure to obtain credit from a consumer. We must RECORD the conversation. We record every conversation for rare situations like this that occur. If you think about this logically I would ahve to be crazy to randomly pull credit without permission from customers. Forget going out of business I would have other serious legal issues.
Our procedure is at the time we confirm the appointmtent we inform you the call is monitored and recorded. Next we ask if you would like your credit report mailed or emailed to you and that we have your permission to obtain your credit. We do not take anyones ss# however when the report is obtained your ss# is on the report. Your information is not shared or sold to anyone. Everything is totally protected within in our office and no one has access to it. If you contact us I can have yours removed from our system. Keep in mind we mail or email over 80 credit reports a week! So either you or your wife gave us permission to pull your credit.
I truly feel this type of site is just beyond my comprehension of anyone thinking this information is valid in this site. I could write to RIP OFF that company X steals from customers and I saw it and its true. Really my x girlfriend now works for company x and I just want to get back at her!!! No proof is required just write something and then owners of good companies must answer these. I have Coach Shula as my spokeperson and I am in BJ wholesale club. They did more investigating about my company that you can imagine. Do you think they would allow me to pull credit without permission and take the chance of ruining their reputation!
Wouldn't a simple phone call been easier than this? We have played recording back for customers and they do forget at times saying it was ok to pull credit. LASTLY, do you think if I was pulling credit without people knowing that I would mail you a copy!!! That is like killing someone and then sending photos to the police!
So please call us and we will destroy any and all information. I am sure you hear some sarcasm but I just cannot stand these types of sites that tarnish good companies beause no proof at all is required. I can sit here today and write RIP OFF reports about 5 companies and not one word be ture but it will cause those companies issues whether other people read them and consider doing business with that company. So I apologize for that. Even if you call and I play the recording and you see I am correct it is too late the damage is done.
Sincerely |
|
|
Post your Comment
|
|
|
