I called and requested the product/order be cancelled. It took 3 days to get through to anyone on the telephone. Representative was very determined and not wanting to cancel my order. After a lot of arguing and persistance she agreed and that there would be no further charges or shipments.

Well, now 2 months later I recieve an e-mail that my order has shipped and my account will be billed as Novapay-Online 1-877-292-3588. I would be billed $2.95 shipping & handling plus $87.13 for my order.

I have been trying for 2 days now to contact the company and just letting the phone ring continually. they will not answer the telephone.

I called my credit card company and unfortunately, the payment was drafted the same day they sent me my e-mail regarding the so-called order. It has already been approved and all I can do is dispute it if I have proof.

I have also now cancelled and requested a new card so I am sure I will hear from them again in a couple of months. In the meantime I will await shipment, have proof of shipment and return shipment.