Consumer reviews and reports on scam companies, bad products and services
20th of Dec, 2011 by User319646
Had a Netspend card. More than once, I disputed a charge. Felt like the commercial where the only person you speak to is a generic idiot named Betty. My card number was stolen and it was obvious that charges to my card were fraudulent. Several charges were made from another city at a store than is not even in the state where I live. I was alerted by the text messages showing a charge was made to my account. I could not call netspend fast enough to have my card cxled. They were not helpful at all. They do not care. Every person I was transferred to sounded like the prior person I had spoken to. I have to wait 7 days, file a dispute and wait. Who cares that my card was used by someone in another state and several charges were made within minutes which total more than $400? Who cares that I am the last person that this should happen to, lost my home, my care and everything I had worked for my whole life. The little money I had on this card was to get christmas gifts for my kids and grandkids. Who cares if that was my last $400 till who knows when. No one cares. Especially no one at scam NETSPEND> who can help me prosecute, charge them or at least put them out of business??

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