|NY PARTY LIMOS|
|NY PARTY LIMOS Marc ny party limo ny party ride owner spoke perverted when called no air conditioning in limousine & tried to get more money at last |
|12th of Jul, 2011 by User876349 |
|My sister & I were searching on the internet for a local limousine service for an event in the city. After speaking to several companies we had decided to go with ny party limo service who appeared to be priced accordingly & assured us prompt & reliable service. At the time we first contacted this company we were speaking to a man who goes by the name of mark. mark was very nice on the phone other then the perverted jokes he was making about coming to join us on the day the limo comes and strip for us, at the time we really did not make a big deal of it other then a guy making cute jokes or be overly friendly so we did make a reservation and sent him all of the information that he requested in order to reserve the limousine. once he received my drivers license, credit card & signed paperwork that was faxed into his office he telephoned my cell phone with questions such as How many girls are in the group going ? Are all of you single ? ... now i became a little upset thinking we are dealing with a creep. After discussing this with my sister we decided that we were to uncomfortable & were to cancel the reservation that we had just made & continue to search for a service. I called Mark on the 516 784 8624 number to explain that we decided to change our plans and cancel the car , He said " read the contract you signed, No refunds & if you cancel I will charge your credit card the amount in full" After hearing this I figured I had no choice other then keeping my reservation & hoping that this creep was not our driver. Well the day comes & the Limo shows up 10 minutes early so we are thinking that it may turn out to be good after all, It wasnt long before we all get into the limousine and realize that there was absolutely NO AIR CONDITIONING that was working in the car. we called marc & he said "try opeing the windows , I did not know the air was faulty" next one of our guests went to put a CD in the player.... no luck did not work. Now we have 12 people in a limousine with no air & no entertainment of music. This was becoming a living hell. With no other choice we continue & head into NYC thinking nothing more can possibly go wrong. as we get close to the Queens Midtown Tunnel the driver yells in the back that the owner of the company is going to call us to please be expecting his call, not a moment later the telephone rings and on the other end is mark telling me that we have 1 to many people & that if we dont pay his driver an additional $300 in cash that we will be left in the city, At this point I became extremely upset. I argued with mark until I was in tears , my sister then grabbed the phone and had no luck gettinbg the point accross to him that our contract states that we are permitted to have 12 passengers but he had all types of reasons to argue this point. I was not paying another penny to this guy so i told him there was no cash on us to charge the credit card, figuring i would deal with it at a later time. we got dropped of and then when we were waiting to be picked up at the end of the event we were left at curbside waiting over an hour for the car to return to us. we were so aggravated from the horror that this man & his company had put us through and now Mark cant be reached by phone. we all tried calling from all of our phones with no luck. Finally the car gets back & picks us up with a mess in the car that we certainly did not leave only led us to believe that there was a large party in the limo after we got out of it, now noticed all of our drinks were gone. At this point just wanted to be home in bed. after arguing with driver about making an extra drop off 2 blocks away we finally got home. the next day i called my bank only to learn that this guy Mark did charge my card additional money but not $300 he actually had the nerve to charge my credit card an additional $600. can you believe the nerve. Im now taking legal action in court against Mark & his company. Bottom line here is to stay far away from This guy . Be careful who you deal with when doing business. Marc has a few different Telephone numbers one is a 718 number that I do not remember & the other is the 516 784 8624 He has both NYPARTYRIDE.com & NYPARTYLIMO.com He is a perverted thief who does not know how to conduct himself in a professional manor & should not be in business. Once I appear in court on this issue against Mark, I will be sure to notify Ripp off reports with the disposition of the court case Have a wonderful summer & be careful who you do business with on the internet|
|this is marc from nypartylimo this is not a customer it is another company trying to slander our company|
we plan to take full legal action against this person we pride our services on customer satisfaction we one of the top limo and bus companies in the tristate area with thousands of rides served. we can be reached 24 hours a day 7 days a week we have a triple a rating this so called person does not state her full name our legal team will find out whos writing this and we plan to start a legal action i can be reached at 516 784-8624
|Hello Everybody that reads this.|
NY Party Rides takes great pride in providing great customer service. All of our cars are inspected daily and are in top of the line condition. We are in limousine business of over 20 years without one negative complaint until this one. The funny thing that this presents to me is that, I would of heard of this case prior it being posted on this website. This leads me to believe that this is an act clearly made by a competitor looking to slander my business. Don't you think is a customer was really that unhappy that I would know about it? I only found out about it here.
All my cars are in top of the line condition and all components such as ac and cd players work in everyone of my vehicles. So that whole statement is a false and made up story.
All of our sales associate that answer my phones, including myself are trained to be courteous and polite. There is noway with my code of ethics that I would speak to a customer so "sleazy" and say how many girls are single. I am a happily married man with 2 beautiful children.
Next is the issue of the extra person. I give a flat per hour rate. I don't care how many people goes in it as long as it meets the guide lines of DOT. Ex is it is DOT of 20 Passengers, that mean only 20 Passengers
can fit not 21. Not the case in what this person is writing about.
Finally, I have not received a summons as of yet where this customer is taking legal action against my company. I have contacted the Attorney General of NYS about this matter. I well be taking legal action against the person that wrote this on the grounds of malicious conduct, slander, liable and potential loss of business.
Thank You for reading,
NY Party Limo and NY Party Rides
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