Consumer reviews and reports on scam companies, bad products and services
MediaCom is a scam! Bettendorf, Iowa
10th of Jul, 2011 by User495129
You know when the acronym ISP is used, it is to be used by a company that actually provides the service. Unlike MediaCom who has you sign a contract for services, say over a 2 years peiod, and then, only provide half the service, along with the very anoying menu when you call them for support. Lets see it took 3 Months to get my internet cpnnection correted so that I may have internet whenever i tried to get on my computer. The techs that were supposed to show, 1 out three times, one did, replaced the modem that they provided, which I must say was intereting, becuase when I looked upo the modem on line, one of the times that actually acheived connectivity, the company that made those modems, does not mafacture those modems anymore OR suport them. I finally had the internet set and was able to connect for about 2 months. Now I am back to having to reset the modem and my router everytime I want to get online It was explained to me, that they can suppport 20 customers on one pedestal, but at the present time they have 35 and internet outages will occur. The problem wil be corrected by August 22, are you kidding me. If you ever get a chance of another internet provider, I highly suggest you look elsewhere than MediaCom.

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